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Worldwide Customer Care

Premium Travel Services understands the challenges of a company and their travel needs. Take advantage of our travel management experience and make it work for you, we off a complete service 24/7 personalised service and advise your company on several cost efficient travel strategies.

 

The extensive buying power of Travelscene Corporate is further supported by the global reach of the Jetset Travelworld Group to which it belongs. With operations in 12 countries, over 2,000 travel agency members and franchisees, a worldwide network of hotels and resorts, airline representation and travel wholesalers, our members’ businesses are supported by a robust buying power that can only benefit you. Travelscene Corporate works hard to ensure we are consistently delivering business travel value and savings to you. These include:

  • Competitive corporate rates on a range of airlines.
  • Comprehensive hotel programs offering the best available unrestricted rates to over 20,000 hotels worldwide.
  • Exclusive VIP status hotel program.
  • Essential travel product access at preferential rates: car rental, insurance, visa services, foreign exchange, city guides.

Global Travel Network

Our members have access to thousands of travel agents nationally and globally. If you need travel agency contacts overseas, our members will be happy to assist by getting in touch with key contacts.

Business and technology support

Our support to our clients is constantly evolving in the service and products provided to you. By taking advantage of our experience and resources, we can provide you with new products, including exclusive invoicing and easier ways of transacting your travel business.

Benefit from our American Express® alliance

Our association with American Express, through our Travelscene American Express Australian alliance, delivers worldwide benefits to our clients. Distinct from our competitors, American Express is a global brand at the vanguard of travel, financial and business services. American Express delivers products globally for more than 65 million customers, including over a million customers in Australia.

Membership Rewards™

Clients that have an American Express card, Cardmembers can use their Membership Rewards points to pay for any travel booked through our office including the best available airfare with any airline, hotel, car hire, cruise, packages, taxes, travel insurance and foreign Exchange.

Worldwide Customer Care program

At Premium Travel, our service to you doesn’t stop once you leave home, only our clients have the exclusive benefit to utilise the services and security of American Express Worldwide Customer Care. With over 2,200 locations in over 140 countries and territories worldwide, our clients have access to the convenience and reliability of a local office, for reconfirmation of airline tickets, airline flight rescheduling and hotel and car rental reservations.