Our Services
Premium Travel Services is a privately owned company, the office is located in Mitcham, South Australia, we are affiliated with the American Express Travelscene travel group (soon to become Hello World American Express Travel). Through this association we not only have access to the enormous support network of travel offices world-wide but we also have access to superior buying power for the best products and services around the world such as;
World Wide Customer Care: This is our point of difference from our competitors it’s an exclusive service provided to you through our association of the American Express Worldwide Travel network that can’t be replicated by any other travel agency group in the world. We are represented in over 2,200 offices in over 130 countries, all offices have an English speaking person to assist in all matters relating to travel, foreign exchange and even legal services for those of you who find yourselves in a sticky situation. Through my own experience there have been many cases where our overseas representatives have assisted my clients in various situations. It’s comforting knowing that we can provide service and assistance even after you leave home. What other organization can offer this level of customer service and peace of
Net Airfares: These airfares are especially negotiated with all the major airlines and in conjunction with specialist consolidators, we bring together the best airline and partner deals to take you to any destination in the world.
Hotels and Resorts: Through our own world-wide American Express Travel network and associations with various wholesalers, hotel chains and Resorts (local and international) we not only provide you with the best deals available but especially for corporate clients, our deals guarantee that your hotel reservation will be honoured as booked, otherwise the property has an obligation, under contract, to arrange an alternate property of the same standard and provide you transport to that property.
Car rental, leasing and transfers: These can be arranged at almost any location around the world, so depending on your requirements, Premium Travel Services can arrange the transport or the meet and greet service at your destination.
Travel insurance: Premium Travel Services provide specialist travel insurance cover for a Single or Multiple trip journey for the individual or company. We also provide and assist with the application for pre-existing medical cover, and should the need arises we can also assistance with any insurance claim during or after your trip.
Foreign Exchange and Currency: Premium Travel Services has access to ‘FX Advantage which has special preferred rates for -foreign cash, travellers cheques, Multi-Currency Cash Passport cards and money transfers.
Qantas Corporate Club. For individuals or companies that do not have more than ten travellers to obtain the privileged corporate rates offered by Qantas, Premium Travel clients can extend a 20% discount on Qantas Club membership to any new individual client or business utilising the services of Premium Travel Services.
Visa & Passports: Wether your trip is for business or pleasure, we can provided assistance with passport advice and supply visa forms and process applications on your behalf , Premium Travel Services uses secure specialist services to ensure your passport is hand delivered to the consulate and returned to our office in the safest and most efficient way possible.
Cruises: Premium Travel Services has access to exclusive group discounts on cabins and cabin upgrades with cash credits on selected cruises in most parts of the world.
View Trip: This is a service that allows you access to your personal flight itinerary, you will have the ability to check the live status of your flight booking from anywhere in the world.